Returns & Exchanges
At Naughty Hook– Naughty Nook, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your space, we offer a 30-day return policy for most unused items in their original packaging.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original condition and include all tags, manuals, and the original packing slip inside the box.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing